Privacy Policy

1. Introduction

1.1 This Privacy Policy explains how Katherine Havis of K Havis Photography collects, stores, and processes personal data when you use our website or services.
1.2 By using our website or submitting information to us, you consent to the practices described in this policy.
1.3 This policy has been prepared with reference to Wix.com guidance and applicable data protection laws.

2. Information We Collect

We may collect the following types of information:

Personal Information:

Name, email address, phone number, postal address, and other contact details
Login credentials and account information
Communications you send us, including enquiries, feedback, and messages
Details provided when subscribing to newsletters, notifications, or services

Technical and Usage Information:

IP address, geographical location, device type, browser type, and operating system
Pages visited, time spent on pages, links clicked, and other interactions
Referral sources and navigation paths through our website

Transaction Information:

Payment details, purchase history, and billing information

3. How We Collect Information

We obtain information in the following ways:

When you complete forms on our website or provide information directly
When you communicate with us via email, phone, or contact forms
Automatically through cookies, analytics tools, and other tracking technologies
Through third-party services integrated with our website (e.g., Google Analytics, Wix apps)

4. Purpose of Processing

We process your personal data to:

Provide and manage our services efficiently
Respond to enquiries, requests, or complaints
Send updates, notifications, and marketing messages (with your consent)
Understand website usage and improve user experience
Process transactions securely and prevent fraud
Protect legal rights, manage risks, and comply with regulatory requirements

The legal basis for processing depends on the activity, including performance of a contract, consent, legitimate interests, and legal obligations.

5. Sharing and Disclosure

We may share personal data with:

Wix.com, which hosts and supports our website infrastructure
Payment processors compliant with PCI-DSS standards for secure payment handling
Professional advisors, insurers, or other service providers as needed for business operations
Authorities or other parties where legally required or to protect vital interests

Third-party services we use may collect data separately; please review their privacy policies as their practices are independent of ours.

6. Cookies and Tracking

6.1 We use cookies, web beacons, and similar technologies to monitor website performance, analyse user behaviour, and improve our services.
6.2 Third-party services, including Google Analytics, may also place cookies on your device.
6.3 You may control cookies through your browser settings, though this may affect website functionality.

7. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to meet legal obligations. Data no longer required is securely deleted or anonymised.

8. Your Rights

You have rights under applicable data protection laws, including:

Accessing your personal data
Correcting or updating inaccurate or incomplete data
Requesting deletion or restriction of processing
Objecting to processing or withdrawing consent
Receiving a copy of your data in a structured, machine-readable format (where applicable)
Lodging complaints with supervisory authorities

To exercise your rights, contact us using the details in Section 12.

9. Data Security

We implement technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. Our website infrastructure, hosted via Wix.com, uses secure servers and firewalls. Payment information is handled by PCI-DSS-compliant providers.

10. Communication

We may contact you to:

Provide account updates or service information
Respond to enquiries or resolve disputes
Request feedback or surveys
Send marketing communications (where consent is given)

Communication channels include email, phone, text messages, or postal mail.

11. Changes to This Policy

We may update this Privacy Policy at any time. Updates take effect immediately when posted on our website. Significant changes will be highlighted to ensure transparency.

12. Contact Information

You can contact us:

Through our website contact form
By email using the address published on our website